article thumbnail

5 Changes In The Call Center Outsourcing Philippines Post Pandemic

Magellan Solutions

But demand for such services was already under pressure. In recognition of this threat, in 2016 the IT and Business Process Association of the Philippines (IBPAP) unveiled Roadmap 2022. It aims to prepare its members for a transition towards automated services. This is in comparison to just 53% in 2016. Virtualization.

article thumbnail

Smarter Contracting to Build Lasting Healthcare Payer-Provider Relationships

SirionLabs

Department of Health and Human Services in 2016 as a penalty. To ensure that such lapses do not occur, insurers can leverage a smart CLM platform to create complex contract packages containing all required compliance documents with just a few clicks. They had to shell out $1.55 million to the Office of Civil Rights , U.S.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Smarter Contracting to Build Lasting Payer-Provider Relationships

SirionLabs

Department of Health and Human Services in 2016 as a penalty. To ensure that such lapses do not occur, insurers can leverage a smart CLM platform to create complex contract packages containing all required compliance documents with just a few clicks. They had to shell out $1.55 million to the Office of Civil Rights , U.S.

article thumbnail

Call Center Outsourcing 2017 Mid Year Report

Magellan Solutions

out of the total outsourcing service contracts in 2016. This confirms what KPMG found in their study, “Global IT-BPO Outsourcing Deals Analysis”, which found out that the United States of America contributed a total of 64.7% The United Kingdom contributed 9.2%, respectively. . Australia and New Zealand.