Magellan Solutions

MAY 2, 2024

As the global economy becomes increasingly interconnected, the appeal of outsourcing offshore has soared. Companies increasingly turn to offshore providers for talent, expertise, and cost-efficiency. Outsourcing offshore requires careful consideration of data security, cultural differences, and regulatory compliance.

Offshoring 52

Offshoring Outsourcing Right-Sizing Call Center 52

Magellan Solutions

DECEMBER 5, 2019

They hire Estonian and Ukrainian developers because of the cheap offshoring and their great talent. Most of their outsourced jobs include online booking, customer service, reservations, appointment setting, lead generation, digital marketing, and a lot more. Transferwire originated in London. TALK TO US! contact-form-7].

Outsourcing 59

Outsourcing Call Center BPO Offshoring 59

Magellan Solutions

JUNE 15, 2021

Here’s the attrition rate of an employee according to their job position: Entry-level – 27%. Employees committed to their job provide a positive and more upbeat customer service experience. . As a result, it provides a better relationship between your business and consumers. Average Attrition Rate for the BPO Industry.

Customer Service 52

Customer Service BPO Outsourcing Call Center 52