Metasource

FEBRUARY 28, 2023

Business process outsourcing (BPO) is a practice in which an organization contracts a third-party service provider to perform business tasks on their behalf. Many people still connect BPO with its roots in call centers abroad. But why are companies increasingly leveraging BPO? That’s where BPO services come in.

BPO 98

BPO Business Process Outsourcing Call Center Outsourcing 98

Magellan Solutions

AUGUST 1, 2022

Statistics on the Philippine BPO Industry for the year, 2022. There were undoubtedly many disruptions that caused havoc for businesses in 2020 and this also affected the Philippine BPO Industry. The Philippines must concentrate on improving and strengthening its BPO sector. BPO Industry in the Philippines Statistics 2021.

BPO 40

BPO Jobbing Outsourcing E-Commerce 40

Magellan Solutions

MAY 3, 2022

In 2016, some onshore call center workers at Verizon engaged in a seven-week strike in the Philippines. The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. The lower labor costs in developing countries make it possible.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

In 2016, some onshore call center workers at Verizon engaged in a seven-week strike in the Philippines. The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. The lower labor costs in developing countries make it possible.

Call Center 52

Call Center Outsourcing Offshoring Banking 52