Remove 2014 Remove Efficiency Remove Offshoring Remove Third Party Outsourcing
article thumbnail

Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

The rate slowly went down until in 2014 when most BPO companies lay off most of their employees due to automation. More Efficient and Productive Agents. As a result, it may affect the efficiency of your business. And finally, there are some companies that like to outsource onshore. Better Career Growth.