Magellan Solutions

MAY 2, 2024

As the global economy becomes increasingly interconnected, the appeal of outsourcing offshore has soared. Companies increasingly turn to offshore providers for talent, expertise, and cost-efficiency. Outsourcing offshore requires careful consideration of data security, cultural differences, and regulatory compliance.

Offshoring 52

Offshoring Outsourcing Right-Sizing Call Center 52

Magellan Solutions

DECEMBER 5, 2019

The company outsources everything development, IT work, email support for AdWords, and virtual assistants. In the year 2011, the company has more than 1 thousand representatives from sixty different countries that handle more than 10 thousand calls every week. European Companies Outsourcing To Philippines. TALK TO US! contact-form-7].

Outsourcing 59

Outsourcing Call Center BPO Offshoring 59

Magellan Solutions

JUNE 15, 2021

This will give you an idea how long an agent can work for your business. Here’s the attrition rate of an employee according to their job position: Entry-level – 27%. Employees committed to their job provide a positive and more upbeat customer service experience. . Average Attrition Rate for the BPO Industry.

Customer Service 52

Customer Service BPO Outsourcing Call Center 52