Magellan Solutions

MAY 3, 2022

As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. HSBC Holdings.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

AUGUST 2, 2021

We do this to navigate the challenges of an evolving, regulated, cost-intensive, and evidence- and value-based healthcare landscape. . Furthermore, we leverage collaborative care management to improve patient well-being while reducing costs. There are significant costs involved in running an in-house call center.

BPO 52

BPO Outsourcing Call Center Healthcare 52

Magellan Solutions

MAY 6, 2020

As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. HSBC Holdings.

Call Center 52

Call Center Outsourcing Offshoring Banking 52