Remove industries compliance-solutions
article thumbnail

What Is Your Healthcare BPO Trust Indicator?

Magellan Solutions

Employee training and implementation of new processes is also a challenge. In the healthcare industry, quality is always the top priority. Even more so, in the BPO industry, calls are equal to opportunities. Businesses are not hiring contact centers to become band-aid solutions. HIPAA Compliance Certification.

article thumbnail

Public cloud vs. private cloud vs. hybrid cloud: What’s the difference?

IBM Services

Internet companies like Amazon led the charge with the introduction of Amazon Web Services (AWS) in 2002, which offered businesses cloud-based storage and computing services, and the launch of Elastic Compute Cloud (EC2) in 2006, which allowed users to rent virtual computers to run their own applications. What is a hybrid cloud?