Raya Contact Center
FEBRUARY 21, 2024
About IAOP IAOP established in 2005, is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes.
Raya Contact Center
MARCH 20, 2023
The past months have already proved successful for RAYA CX as it was chosen as a 50 MENA leader and its chatbot RAY won an award for Best Use of Customer Insights and Feedback at the Gulf Customer Experience Awards in Dubai. About RAYA CX RAYA CX provides next-generation customer support on behalf of clients across many verticals.
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Raya Contact Center
MARCH 21, 2023
The past months have already proved successful for RAYA CX as it was chosen as a 50 MENA leader and its chatbot RAY won an award for Best Use of Customer Insights and Feedback at the Gulf Customer Experience Awards in Dubai. About RAYA CX RAYA CX provides next-generation customer support on behalf of clients across many verticals.
Magellan Solutions
NOVEMBER 5, 2015
a Philippine-based provider of contact center, back office and data processing services for small and medium enterprises and large organizations from around the world, has been awarded the International Organization for Standardization certification for Information Security Management (ISO/IEC 27001:2005). Magellan Solutions Outsourcing Inc.
Magellan Solutions
SEPTEMBER 13, 2016
It is 11 years of helping SMEs and large corporations deliver great customer experiences around the world. Its formal operations started in August 2005 as an inbound call center with just 14 agents and 1 team leader from its first office. This September 2016, Magellan Solutions is celebrating its 11 years in the BPO industry.
Magellan Solutions
MARCH 19, 2021
Unlike outsourcing, you have full control over the operation of your customer service. This type of customer service team works within your business place. There are situations when in-house customer support can come in-handy. In this article, we will discuss the advantages of both types of customer service.
Magellan Solutions
JUNE 21, 2016
Having served small to medium-sized enterprises since 2005, we’ve collaborated with companies from industries like travel and tourism to healthcare and consumer electronics. Service providers understand this and attend to this aspect of inbound customer support. Looking to have outsourced services soon?
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