Magellan Solutions

JANUARY 29, 2024

Magellan Solutions has found a special place in the ever-changing BPO (business process outsourcing) industry. Did you know that the Philippine BPO industry is projected to hit US$37.87 I will focus on the strategic decisions and leadership philosophy that have made Magellan a leader in the BPO industry.

BPO 98

BPO Call Center Business Process Outsourcing Outsourcing 98

Magellan Solutions

MARCH 19, 2021

Which is Better Between Customer Service Outsourcing and In-House Support Team? Customer service outsourcing is a process wherein you are transferring the client support operation to a third-party company. Here are some of the industries that outsourcing their customer service: Healthcare. Legal Firms. Real Estate.

Customer Service 52

Customer Service Call Center Outsourcing Service 52

Magellan Solutions

JULY 17, 2021

Are cheap telemarketing services bad or good for outsourcing in 2021? Outsourced telemarketing companies are much cheaper. Because outsourcing is cost-saving, a number of SMEs turned large corporations have seen global growth. Stories of success after choosing outsourced telesales services. per call. billion in 2017. .

Outsourcing 52

Outsourcing Call Center Sales Manufacturing 52

Magellan Solutions

DECEMBER 16, 2015

Lead generation has become a specialized service offered by call centers and business process outsourcing (BPO) companies. The benefit of this scalability is it gives the company freedom or flexibility to focus on this particular process or on other business processes, as the need arises. What is scalable lead generation?

Outsourcing 72

Outsourcing Call Center BPO Business Process Outsourcing 72

Magellan Solutions

JULY 3, 2021

The Price of Growth IS Outsourcing. This is the reason for customer service outsource to be common in businesses. “Should I consider customer service outsourcing?” ” Your initial reaction to this question probably depends upon your experience with outsourcing. To outsource, or not to outsource?

Customer Service 52

Customer Service Service Call Center BPO 52

Magellan Solutions

FEBRUARY 16, 2018

The good news for SMEs is by engaging in back office outsourcing, they can have higher chances of successfully overcoming these challenges and reaching their goals of expansion and growth. Back office outsourcing defined. How back office outsourcing helps SMEs overcome these challenges.

Outsourcing 53

Outsourcing Data Entry Payroll Human Resources 53