Magellan Solutions

NOVEMBER 7, 2023

This is where outsourcing inbound calls and other administrative tasks to accommodate the spike in demand comes in. This setup works well for Microsoft, a leading vendor of computer systems and cloud services. They first delegated their technical support in India as early as 2004.

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Magellan Solutions

MARCH 4, 2020

Despite challenges, India remains one of the top outsourcing providers worldwide. It is because its BPO is the fastest-growing segment of the IT industry. Here’s a list of the 10 big companies that outsource to India and their struggles: . Microsoft is still in tight partnership with the Indian BPO industry.

Outsourcing 64

Outsourcing Call Center E-Commerce BPO 64

Magellan Solutions

FEBRUARY 24, 2022

Having a service provider do a business task for you is called “outsourcing.” ” A BPO company takes care of all marketing, inbound, and outbound calls. Whether you run a small business or a big one, this service is for you! Meanwhile, hiring in-house staff can be very costly for a business.

Sales 40

Sales Outsourcing BPO Out-Tasking 40