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Start Outsourcing Your BPO in The Philippines

Magellan Solutions

FEBRUARY 5, 2021

The main delivery models of BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. It is because human voice sources will develop, in favor of computer-generated responses. Captive Centers.

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BPO Third Party Outsourcing Outsourcing Offshoring 52
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Rising Prominence of Africa in Technical Support and Other Value-added Services

Everest Group

MAY 10, 2022

Africa has been part of the sourcing strategy of numerous Information Technology (IT) and BPS leaders in the Europe, Middle East, and Africa (EMEA) region for quite some time. Cost arbitrage: Some countries in Africa offer highly-attractive cost arbitrage compared to source geographies. Source: Everest Group.

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Service Third Party Outsourcing Government Regulations 52
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