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The Differential Cost – Co-Sourcing vs. Internal Hiring

Premier BPO

Choosing between hiring yourself, a recruiting firm, outsourcing or co-sourcing. Hiring Yourself vs. Outsourcing. When a firm recruits directly, they must factor in the cost of the recruiter, recruitment ads, manager and interview panelist time involved, and other intangible costs. Contact Us New to Outsourcing.

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Rising Prominence of Africa in Technical Support and Other Value-added Services

Everest Group

Africa has been part of the sourcing strategy of numerous Information Technology (IT) and BPS leaders in the Europe, Middle East, and Africa (EMEA) region for quite some time. Cost arbitrage: Some countries in Africa offer highly-attractive cost arbitrage compared to source geographies. Six factors fueling Africa’s adoption.

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Is it time for credit unions to re-evaluate the benefits of outsourcing?

VXI

Today, business process outsourcers (BPOs) are working with leading financial service providers to successfully design, launch, and manage digital-first solutions within the contact center. By outsourcing, credit unions can free up a larger percentage of funding for more critical transformational initiatives and capital investments.

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Is it time for credit unions to re-evaluate the benefits of outsourcing?

VXI

Today, business process outsourcers (BPOs) are working with leading financial service providers to successfully design, launch, and manage digital-first solutions within the contact center. By outsourcing, credit unions can free up a larger percentage of funding for more critical transformational initiatives and capital investments.