Groove Technology

NOVEMBER 24, 2023

In the world of technology, IT outsourcing has been on the rise as companies seek to leverage specialized skills and resources from external providers. As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Mattsen Kumar

MAY 7, 2024

Outsourcing customer service allows implementing and maintaining a robust CRM system, advanced solutions, and tools to optimize customer interactions. Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operational costs by 30% to 60%. On the other hand, 17.7

Robotics Process Automation 52

Robotics Process Automation Contact Center Outsourcing Outsourcing Customer Service 52

Mattsen Kumar

OCTOBER 12, 2023

Outsourcing customer service allows implementing and maintaining a robust CRM system, advanced solutions, and tools to optimize customer interactions. Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operational costs by 30% to 60%. On the other hand, 17.7

Customer Service 84

Customer Service Outsourcing Robotics Process Automation Service 84

Magellan Solutions

MAY 8, 2024

With the booming IT outsourcing market set to hit a massive US$512.50 Enter IT process automation services—the secret sauce for facilitating operations and maximizing output. That’s the beauty of robotic process automation (RPA). These software robots can automate many rule-based, repetitive processes.

Service 52

Service Cybersecurity Robotics Process Automation Inventory Management 52