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BPO Outsourcing Trends in 2023: What Should We Expect?

Customer Serv Outsource Smarter

Nearshore and offshore growth. expect nearshore and offshore growth to continue. More brands are embracing nearshore and offshore call centers for cost reduction and access to talent. The nearshore region consists of 26 countries throughout Latin America and the Caribbean that offer BPO services to U.S.

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DOST Targets $18B Philippine Outsourcing, Offshoring Revenue

SourceFit

The program also aims to roll out information campaigns on the country’s BPO services that go beyond voice and contact support. There are about 300,000 people in rural areas that work for BPO companies, and the program will help generate more jobs and let residents work for BPO firms based in urban centers. Reference: – [link].

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Next Wave Cities to Drive Philippine BPO Growth

SourceFit

will drive the growth of the Philippines’ Information Technology-Business Processing Management (IT-BPM) and offshoring sector, according to Department of Science and Technology (DOST) secretary Mario Montejo. million job projection by 2016 “very achievable,”? Montejo calls the 1.3

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