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Inspiring Development Dialogue Event Demonstrates the Transformative Force of Impact Sourcing | Blog

Everest Group

Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Why is impact sourcing so critical today? The impact sourcing ecosystem plays a critical role in helping these individuals. What is impact sourcing?

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Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Everest Group

As enterprises look to mitigate concentration risks by diversifying their contact center presence and further tap advantages such as cost arbitrage, diverse talent, and rapid technological advancements, businesses find Africa increasingly attractive for CX delivery.

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Diversity is Gaining Ground in BPS – Why your Organization Should Care | Blog

Everest Group

To learn more about why your organization should pay attention to supplier diversity, Impact Sourcing (IS), and Diversity, Equity, and Inclusion (DE&I), read on. It provides all candidates with equal opportunities for employment, job success, and organizational advancement. What do these terms mean?