Five Actions GBS Organizations Must Take to Address the Global Business Services Trends and Challenges of 2022 | Blog
Everest Group
MARCH 23, 2022
But with the pressure to meet the needs of their employees, many are bending to incorporate the hybrid model to avoid risking losing talent to other more flexible organizations. Action #2 – Reset Expectations on Cost Arbitrage from the GBS Model. GBS leaders will need to rethink how best to control operating costs.
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