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More Than a Trend: Why You Should Choose Business Process Outsourcing

NoonDalton

Instead of using internal employees, subcontractors handle critical corporate tasks. While many organizations have used external service providers in the past, such as freelancers or independent contractors, large-scale third-party firms that specialize in virtual teams are growing in popularity.

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Unpacking eCommerce Customer Service Outsourcing

NoonDalton

Let’s dive deeper into what eCommerce customer service outsourcing entails and why it’s a smart move for your business. What is eCommerce Customer Service Outsourcing? eCommerce customer service outsourcing involves delegating customer support tasks to external service providers.