PH call center sector hikes up jobs and revenue targets for 2016
SourceFit
JULY 29, 2013
Following a 2012 performance that exceeded expectations, the call center industry in the Philippines has revised its targets to $15 billion in revenues and 876,000 employment opportunities by 2016, according to a report from the Contact Center Association of the Philippines (CCAP). . The report, cited in an article published in InterAksyon.com, showed that call centers in the Philippines posted a total of $8.6 billion in 2012, clearly breaching the $8.4 billion target for the year.
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