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Scaling Up For The Digital Decade

Infosys Consulting

New retail purchasing experiences: The adaptability of click-and-collect towards all manner of retail has made “no-touch delivery” a possibility. The digital world can create expansive new opportunities and challenge existing business models by driving collaboration and great propositions across industries and sizes.

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Should Online Shops Outsource E-Commerce Customer Care?

Magellan Solutions

It begins with a single idea that was developed and enhanced through the collaborative minds of the team. The Boston-based global management consulting company said that if you try to increase your retention rates even by five percent, you can also receive an increase in profit anywhere from 25 percent to 95 percent.