Building Global Centers of Excellence (CoEs) in GBS Organizations to Drive the CEO Agenda
Everest Group
JANUARY 3, 2022
The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. CoEs are entities that work across business (BU)s units, or product lines within a BU, and provide leading-edge knowledge and capabilities in targeted areas.
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