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Scaling Up For The Digital Decade

Infosys Consulting

Many digital pure-play businesses can leverage existing retail footprints and traffic to collaborate with front-of-house retailers to expand channels and solve their operational pain points. Customer support is then redirected through web saving resources like online, e.g., the chat could help patrons in more valuable and efficient ways.

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Should Online Shops Outsource E-Commerce Customer Care?

Magellan Solutions

Customer success isn’t made overnight. It begins with a single idea that was developed and enhanced through the collaborative minds of the team. Make yourself a name in the saturated industry by creating first a mark on the heart of each of your customers. The post Should Online Shops Outsource E-Commerce Customer Care?