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Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Everest Group

SEPTEMBER 14, 2023

Cape Town showcases a remarkable collaborative spirit between the local government and operators, driving strategic projects that lay the groundwork for future growth and success in the region’s CX services delivery landscape.

Service 69
Service Impact Sourcing Contact Center Outsourcing Government 69
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Fast-Growth Companies Can Also Benefit From Outsourcing

NoonDalton

OCTOBER 20, 2021

If there is one answer that many business owners and top managers agree on, it is that outsourcing is frequently the best way to handle challenges that are outside of your company’s core capabilities. Many firms are using self-service and e-commerce websites as stand-alone profit centers. Take, for example, the Philippines.

Outsourcing 98
Outsourcing Nearshoring E-Commerce Supply Chain Management 98
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