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A Comprehensive Approach to Meeting the Talent Demands of Sustainability Services | Blog

Everest Group

DECEMBER 5, 2023

In essence, the diversity of skill sets required encompasses environmental science, economics, engineering, and a commitment to sustainability that transcends traditional disciplinary boundaries. These partnerships also offer internships and co-op programs that provide students with hands-on experience and job opportunities upon graduation.

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BPO Outsourcing Trends in 2023: What Should We Expect?

Customer Serv Outsource Smarter

DECEMBER 16, 2022

During the COVID surge of 2020, the primary focus for BPOs was a rapid shift to work-at-home with a massive investment in remote architecture, training, systems, security, and agent collaboration tools. Impact sourcing can also help eliminate disadvantages through diversity and closing the gender gap with equal pay.

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