What Is Back Office and Front Office in Business Process Outsourcing?
Premier BPO
JUNE 1, 2021
Both terms refer to various business functions performed within an organization, but to understand the difference between Front-office and Back-office in a BPO, we must first define what does ‘BPO’ stand for? When you outsource to typically low-cost international locations with additional redundancy; it is called offshoring.
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