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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. The provider is responsible for administering and managing said processes based on defined goals and KPIs (Key Performance Indicators). Types Of Business Process Outsourcing Models.

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Australian Companies That Outsource To Stay On Top

Magellan Solutions

Wesfarmers’ industrial and safety division outsourced voice and data networks to let its internal IT team focus more on service delivery rather than network management. This Australian retail giant operates supermarkets and a growing number of general consumer stores. Interested to outsource? Woolworths. Transurban. TALK TO US!

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eCommerce Outsourcing for the Modern Day Entrepreneur

Magellan Solutions

As your business expands, however, the workload will expand, as well. Soon enough, you will find yourself stuck in simply keeping the business afloat instead of growing it. Outsourcing lends you a hand (or several hands!) to propel your business further.

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10 Big Companies That Outsource to India and Their Struggles

Magellan Solutions

However, even the promising outsourcing destination faces business downfalls. India is now facing serious competition in the outsourcing market. India has reported a 70% loss of voice and call center business to competitors like the Philippines and European countries. American Express (AMEX).