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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. The provider is responsible for administering and managing said processes based on defined goals and KPIs (Key Performance Indicators). Offshore Outsourcing.

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eCommerce Outsourcing for the Modern Day Entrepreneur

Magellan Solutions

When you outsource, you are hiring an external service provider to cover a certain business function for you. This process requires trust, so you need to choose a reliable service provider who can fulfill the needs of your business. Length of outsourcing contract.

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First-Time Outsourcing Dos and Don’ts for Your Customer Care

VXI

First-time outsourcing can be a difficult task for some. Seeking a partnership with an external service provider to do an essential task has been a practice for many years, but there are still certain business entities that are on the fence about whether or not to go through with it.