Business Process Outsourcing, Call Center, External Service Provider and Nearshoring

BPO Business Models: 3 Must-Know Facts

Pure Moderation

AUGUST 18, 2022

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. The provider is responsible for administering and managing said processes based on defined goals and KPIs (Key Performance Indicators). Nearshore Outsourcing.

BPO

BPO Nearshoring Business Process Outsourcing Offshoring

First-Time Outsourcing Dos and Don’ts for Your Customer Care

VXI

NOVEMBER 3, 2021

First-time outsourcing can be a difficult task for some. Seeking a partnership with an external service provider to do an essential task has been a practice for many years, but there are still certain business entities that are on the fence about whether or not to go through with it.

Outsourcing

Outsourcing BPO Offshoring Nearshoring

Global Sourcing Brief

BPO Business Models: 3 Must-Know Facts

First-Time Outsourcing Dos and Don’ts for Your Customer Care

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