NoonDalton

DECEMBER 21, 2022

Offshoring is another name for global outsourcing, which is the practice of outsourcing work to a third party headquartered abroad. This post will discuss the main causes that prompt businesses to outsource internationally, along with benefits and drawbacks. What are the Main Reasons Companies Rely on Global Outsourcing?

Global Outsourcing 52

Global Outsourcing Outsourcing Offshoring Business Process Outsourcing 52

Magellan Solutions

MAY 3, 2022

Enel Energia, the leading energy provider in Italy, entrusted its customer care operations to a global outsourcing company. Because of the high unit cost of its internal call centers, Entergy decided to outsource its customer care operations to an American BPO company. Enel Energia. Dominion Energy.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

Enel Energia, the leading energy provider in Italy, entrusted its customer care operations to a global outsourcing company. Because of the high unit cost of its internal call centers, Entergy decided to outsource its customer care operations to an American BPO company. Enel Energia. Dominion Energy.

Call Center 52

Call Center Outsourcing Offshoring Banking 52