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4 Ways Hybrid Work Can Solve Talent Challenges

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Outsourced onshore or offshore workers serve as an extended team, fitting in seamlessly with the new hybrid work environment. Overall, an outsourced team with a seasoned partner can lead to up to 50% cost savings for businesses without compromising on quality.

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What Is Back Office and Front Office in Business Process Outsourcing?

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Both terms refer to various business functions performed within an organization, but to understand the difference between Front-office and Back-office in a BPO, we must first define what does ‘BPO’ stand for? Front Office services in a BPO may comprise of: Customer Care. What is Back Office Outsourcing in BPO?