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SOCAP Fall Symposium 2023 Recap: Insights, Highlights, and Awards

Premier BPO

As a longstanding SOCAP member, Premier BPO once again took the initiative to host the First-Timers’ event this year and attended the closing SOCAP IMPACT Awards Gala, marking the conclusion of the three-day symposium. They highlight the effectiveness of offshore outsourcing in achieving high-quality results.

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Busting Myths about Outsourcing with Reality

Premier BPO

This recap is based on the live stream with Dave Shapiro, a 30-year industry veteran in outsourcing, and chief operating officer at Premier BPO. The opposite is true in the case of many outsourcing BPOs and Co-sourcing partners like Premier BPO. to help them acclimatize. They are Chase employees and work for them.

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The Glossary of Outsourcing Jargon by Premier BPO

Premier BPO

To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . The practice of contracting out or delegating to an external or third-party company for resources or services to perform your internal day-to-day company functions. Co-Sourcing.

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The SOCAP RECAP – Spring Symposium 2023

Premier BPO

Premier BPO’s COO also contributed by sharing exclusive insights as a featured panel speaker. During the session “Best Practices in Offshore Outsourcing”, the offshoring expert discussed the value of culture match, account management, and data security. It promotes culture and the agents greatly appreciate the small gestures.

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Call Center Outsourcing Philippines: Is It Beneficial For SMEs?

Magellan Solutions

Just like the Fortune 500, SMEs also have needs that a BPO company can provide. Here are some of the services you can get from call center Philippines. Customer Service. This is one of the most popular call center services in the Philippines. Telemarketing Service. Your employee can only do so much.