Magellan Solutions
JUNE 15, 2021
While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. This will give you an idea how long an agent can work for your business.
VXI
MARCH 2, 2023
Opportunities to test emerging technologies and co-create digital-first solutions The best partners take outsourcing a step further, offering consulting services and digital experience capabilities to drive efficiencies and next-level service experiences for members.
VXI
MARCH 2, 2023
Opportunities to test emerging technologies and co-create digital-first solutions The best partners take outsourcing a step further, offering consulting services and digital experience capabilities to drive efficiencies and next-level service experiences for members.
Expert insights. Personalized for you.
52 
Let's personalize your content