IBM Business Partners

AUGUST 1, 2023

Incident management systems have evolved from blunt tools where employees recorded incidents that they observed (which could happen hours after occurring) to a robust, always-on practice with automation and self-service incident management software, enabling anyone in the organization to report an incident to the service desk.

Management 57

Management Automation Software External Service Provider 57

Planergy Software

JULY 21, 2023

Cristian Maradiaga King Ocean Book a Live Demo Download a free copy of "Indirect Spend Guide", to learn: Where the best opportunities for savings are in indirect spend. You hire the freelancer (or freelancers) you feel do the best job, and they follow your processes to provide what you need. Book a Live Demo 2.

Management 52

Management Service Strategic Sourcing Supply Chain Management 52

Balbelforce

NOVEMBER 30, 2022

It allows two or more software applications to communicate with each other, or collate data from various apps to provide a better customer experience. In the contact center, this can also enable automated workflows that span the technology stack for a better customer experience. Application Service Provider (ASP).

Call Center 52

Call Center Sales Software Out-Tasking 52