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Remove Advisory Remove Nearshoring Remove Out-Tasking Related Topics
Contact Center Outsourcing Offshoring Co-Sourcing Flexibility Jobbing Outsourcing BPO Regulations Service Collaborations More Related Topics >
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Offshoring vs. Outsourcing — Is There An Explicit Winner?

Zinnov

NOVEMBER 9, 2021

It is the umbrella term used while contracting third parties to perform certain tasks as per the requirement or brief. In this model, tasks or projects undertaken are usually on a retainer or contract basis. At present, outsourcing is an extremely popular means to get tasks done, by including a definite roadmap and timeline in place.

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Offshoring Outsourcing Out-Tasking Co-Sourcing 52
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The 5 Biggest Challenges Facing In-House Contact Centers. Is Outsourcing the Answer?

Blue Ocean

JUNE 17, 2021

The newest publication from the Ryan Strategic Advisory reports on these challenges, which we explore below. Ensuring your customer support center is up and running, no matter what, is a daunting task and the pandemic of 2020 made that clearer than ever before. But doing it all in-house also comes with its challenges.

Outsourcing 59
Outsourcing Out-Tasking Advisory Nearshoring 59
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