Future of Sourcing

JUNE 12, 2018

In fact, while these five markets have done an excellent job in pioneering the offshoring business model, there are also many locations that are acting iconoclastically, by forging their own path in global front-office Business Process Outsourcing (BPO). Egyptian BPO 2.0 is a reality.

BPO 52

BPO Offshoring Nearshoring Contact Center Outsourcing 52

Zinnov

NOVEMBER 9, 2021

Offshoring essentially falls under the bracket of outsourcing strategies and is often interchangeably used with other outsourcing models such as nearshoring (outsourcing to nearby countries). Outsourcing helps with sourcing such talent as per the requirement and get the job done hassle-free. Access to skilled talent. Flexibility.

Offshoring 52

Offshoring Outsourcing Out-Tasking Co-Sourcing 52

Blue Ocean

JUNE 17, 2021

The newest publication from the Ryan Strategic Advisory reports on these challenges, which we explore below. Customer care is often a 24/7/365 job, and the slightest disruption has the potential to impact your reputation and brand loyalty. But doing it all in-house also comes with its challenges. Managing Agent Attrition.

Outsourcing 59

Outsourcing Out-Tasking Advisory Nearshoring 59