Administrative, BPO, Extended Teams and Managed Services

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

Administrative

BPO

Extended Teams

Managed Services

What Is Back Office and Front Office in Business Process Outsourcing?

Premier BPO

JUNE 1, 2021

Both terms refer to various business functions performed within an organization, but to understand the difference between Front-office and Back-office in a BPO, we must first define what does ‘BPO’ stand for? Front Office services in a BPO may comprise of: Customer Care. Contact Center Services, Inbound/Outbound Calls.

Business Process Outsourcing

Business Process Outsourcing Outsourcing BPO Administrative

4 Ways Hybrid Work Can Solve Talent Challenges

Premier BPO

JULY 11, 2023

When ways of working are changing and managing remote workers is not a core competency, business leaders can turn to options such as outsourcing to a co-sourcing partner. Outsourced onshore or offshore workers serve as an extended team, fitting in seamlessly with the new hybrid work environment.

Reduced Overhead

Reduced Overhead Offshoring Co-Sourcing BPO

Global Sourcing Brief

What Is Back Office and Front Office in Business Process Outsourcing?

4 Ways Hybrid Work Can Solve Talent Challenges

Stay Connected