Cost-Efficient Customer Service: Quality without the Price
Simplr
JUNE 5, 2023
In this article, we’ll explore what customer service costs entail and how make efficient improvements without sacrificing quality. Outsourcing to offshore call centers ensured cheap labor on a global scale. The Work Institute predicted that in 2020, 47 million people, or 1 in 3 workers, would voluntarily quit their jobs.
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