Cost-Efficient Customer Service: Quality without the Price
Simplr
JUNE 5, 2023
What is the cost of onboarding customer support agents? The Work Institute predicted that in 2020, 47 million people, or 1 in 3 workers, would voluntarily quit their jobs. Make sure that your business and/or your call center are using the most up-to-date software for measuring efficiencies and customer satisfaction.
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