2022 Impact Sourcing Shared Services Sourcing 
Everest Group
MARCH 8, 2022
March 8, 2022 |. We’ll shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities. Our experts will explore: What is impact sourcing? LIVE WEBINAR. Parul Jain.
Everest Group
MARCH 23, 2022
GBS organizations also saw higher Net Promoter Scores (NPS), a metric showing customer satisfaction and loyalty, with an increase of 10-25% in 2020 and 2021, and established higher stakeholder engagement and service delivery expansion. So, what should GBS organizations focus on now to establish and meet expectations for 2022 and beyond?
Expert insights. Personalized for you.
52 
Let's personalize your content