Premier BPO

OCTOBER 21, 2022

SOCAP International, a global customer care organization, recently hosted their Indy Fall Symposium 2022. You may also like: Differential Cost of Co-sourcing versus Internal Hiring Estimate Your Savings when Co-Sourcing with Premier BPO. Also read: SOCAP Recap Indy Fall Symposium 2022 Part 1. ROI Calculator.

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Everest Group

MARCH 10, 2022

How to Manage the Ukraine-Russia Impact on Service Delivery. March 10, 2022 |. The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such as Poland, Romania, and the Baltic States in the Central and Eastern Europe (CEE) region. Principal and Co-founder.

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Everest Group

JANUARY 27, 2022

January 27, 2022 |. So, what does that mean for global business services (GBS) organizations and the global talent pool? As co-founder of Everest Group’s research practice – and with a broad and varied career in the global services industry – Michel offers profound insights and analysis to enterprises and service providers alike.

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