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THE SOCAP RECAP – Finding New Pathways to CX

Premier BPO

Businesses were compelled to augment operations in cloud models to meet modern customer demands, especially in light of increased contact-less delivery. Don’t judge a book by its cover – Know the story of your client, customer, and employee before reacting. Grammarist. People who sympathize. About Premier BPO.

BPO 52
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How digital technologies can decode challenges in LNG Trading

Infosys Consulting

Since the TTF natural gas prices changed from a whopping 306 EUR/MWh to as little as 29 EUR/MWh (representing a tenfold change) in just over a year of time between August 2022 and May 2023, the European gas market conditions reversed completely. Higher market volatility and continuous price changes.