2019 Labor Costs Managed Services Shared Services 
Magellan Solutions
MAY 3, 2022
In 2019, the e-commerce and technology company Amazon opened two dedicated customer service centers in the Philippines. These centers were set to deliver support to Amazon’s customers and provide 24-hour customer service to customers in North America and the UK. The lower labor costs in developing countries make it possible.
Magellan Solutions
MAY 6, 2020
In 2019, the e-commerce and technology company Amazon opened two dedicated customer service centers in the Philippines. These centers were set to deliver support to Amazon’s customers and provide 24-hour customer service to customers in North America and the UK. The lower labor costs in developing countries make it possible.
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