Remove 2018 Remove Business Development Remove Nearshoring Remove Operational Costs
article thumbnail

Offshoring vs Outsourcing: Benefits and Helpful Tips

Magellan Solutions

Instead of handling it all in-house, Amazon decided to tap into the incredible talent pool in South Africa by outsourcing its call center operations to several specialized companies there. While offshoring focuses on international opportunities, outsourcing is more localized and often referred to as domestic or nearshore.