Remove 2016 Remove Infrastructure Costs Remove Labor Costs Remove Outsourcing
article thumbnail

Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

When businesses discuss outsourcing initiatives, it always comes down to markets specializing in BPO services like the Philippines. However, India started losing ground to the Philippines when fraudulent activities of Indian call centers were exposed in 2016. 2016 : The industry is expected to generate 1.3 billion in revenue.