Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?
Magellan Solutions
JUNE 15, 2021
More Efficient and Productive Agents. As a result, it may affect the efficiency of your business. You can avoid this circumstance by having a BPO partner that has strict regulations when hiring agents. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry.
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