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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

Based on the data above, 2008 had a 42% attrition since not everyone considered the BPO industry as a permanent career before. . . You can avoid this circumstance by having a BPO partner that has strict regulations when hiring agents. Here’s the average attrition rate of the BPO industry in the past decade: Year. Better Career Growth.