Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?
Magellan Solutions
JUNE 15, 2021
Based on the data above, 2008 had a 42% attrition since not everyone considered the BPO industry as a permanent career before. . The rate slowly went down until in 2014 when most BPO companies lay off most of their employees due to automation. Here’s the average attrition rate of the BPO industry in the past decade: Year.
52 
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