Remove 2005 Remove Offshoring Remove Operational Costs Remove Outsourcing
article thumbnail

Customer Service Outsourcing Vs In-House Support Team: What Should You Choose?

Magellan Solutions

Which is Better Between Customer Service Outsourcing and In-House Support Team? Customer service outsourcing is a process wherein you are transferring the client support operation to a third-party company. This company can be near your business (nearshore) or outside the country you are operating (offshore).