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Five Actions GBS Organizations Must Take to Address the Global Business Services Trends and Challenges of 2022 | Blog

Everest Group

Challenges Abound – A Global Talent Shortage Compounded by Rising Costs. Based on our report, It’s Not a Talent War; It’s a New Reality – 2022 Key Issues in Global Sourcing, GBS headcount growth is expected to be steady, with average growth moving from 4-5% in 2020 to 8-10% in 2021. We expect an average wage increase of 8.1%