Magellan Solutions

SEPTEMBER 14, 2017

For businesses that are still working on developing their own self-service order taking portal, having professional order takers on board is crucial. But even if you already have a fully operational order taking service for your customers who prefer ordering by themselves, the presence of live order takers is still a valuable asset for your business, as it meets the need of your customers who prefer human interaction over digital, do-it-yourself channels.

Outsourcing 60

Outsourcing Call Center Service Sales 60

Chazey Partners

SEPTEMBER 10, 2017

Chazey Partners, a management consulting firm specializing in Shared Services & business transformation will soon join industry leaders at the SSON Shared Services & Outsourcing Week … Chazey Partners to Share Strategies to Drive Shared Services Optimization at the SSOW Autumn Event Read More ». The post Chazey Partners to Share Strategies to Drive Shared Services Optimization at the SSOW Autumn Event appeared first on Chazey Partners.

Shared Services 52

Shared Services Service Outsourcing Management 52

Magellan Solutions

SEPTEMBER 11, 2017

Many companies rely on the services of outbound call centers to help them increase their sales and profits. Whether that is for a recurring time of their business operations, like during the Christmas season, or for a one-time promotional and marketing campaign of a new product, outbound call center agents act as a company’s additional sales team with a customer service role as well.

Call Center 53

Call Center Sales Outsourcing Labor Costs 53