Sat.Mar 10, 2018 - Fri.Mar 16, 2018

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The Philippine Call Center Industry: A Brief History

Magellan Solutions

As a sub-sector of the business process outsourcing (BPO) industry, call centers in the Philippines remain as a major contributor of the country’s economy. This is despite the looming challenges of integrating artificial intelligence to basic voice and non-voice processes. Additionally, it remains as a strong, dependable pillar for many Filipinos as it continues to open thousands of job opportunities each year —generally alleviating the country’s unemployment problems.

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Chazey Partners Executives to Lead a Workshop on Intelligent Automation Initiatives CoE at a Leading Shared Services and Outsourcing Event

Chazey Partners

Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), will be hosting a pre-conference workshop, at … Chazey Partners Executives to Lead a Workshop on Intelligent Automation Initiatives CoE at a Leading Shared Services and Outsourcing Event Read More ».